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TECHNICAL & SPECIALIZED QUESTIONS

PixelOMedia is a rare hybrid agency that combines world-class creative branding with data-driven performance marketing. Unlike traditional agencies that force you to choose between beautiful design or measurable ROI, we deliver both. Our integrated team of creatives and performance marketers work together from day one, ensuring every brand touchpoint drives business results. We also operate on month-to-month contracts because we believe agencies should earn your business every 30 days—not trap you in long-term retainers.

We work with businesses at every stage—from pre-launch startups to established enterprises and Fortune 500 companies. Our client roster includes ambitious startups seeking their first brand identity, D2C brands scaling rapidly, B2B SaaS companies optimizing their funnel, and legacy businesses undergoing rebranding. Whether you have a $5K budget or $500K, we tailor our services to your specific business goals and growth stage.

We've successfully delivered results across diverse industries including e-commerce, SaaS, healthcare, finance, real estate, hospitality, consumer goods, and professional services. While we have deep expertise in D2C e-commerce and B2B tech, our strategic process adapts to any industry. We conduct thorough market research and competitive analysis for each client, ensuring our strategies resonate with your specific target audience regardless of vertical.

We're based nationwide with capabilities to serve clients globally. We currently work with businesses across the United States, India, and are expanding into international markets including UAE and Middle East. Our remote-first approach with in-person options means we can collaborate effectively regardless of your location. We have experience navigating different market dynamics, cultural nuances, and regional marketing regulations.

We offer comprehensive branding solutions (brand strategy, logo design, brand identity, packaging design, rebranding), digital marketing services (performance marketing, media planning and buying, PPC management, CRM integration, marketing automation), web development (custom websites, SEO, AEO, e-commerce, Shopify development), and production services (video production, product photography, commercial film). Unlike agencies that specialize in just one area, our integrated approach ensures all services work together seamlessly.

Project timelines vary based on scope and complexity. A logo design project typically takes 2-3 weeks, complete brand identity development takes 4-6 weeks, full rebranding with strategy ranges from 8-12 weeks, and new brand launches with go-to-market strategy take 12-16 weeks. We provide detailed project timelines during our initial consultation and keep you updated at every milestone. Rush timelines are available for urgent projects with adjusted pricing.

Our process follows a proven framework: Discovery & Strategy (deep-dive into your business, audience research, competitive analysis), Concept Development (multiple creative directions based on strategic insights), Design & Refinement (iterative design with structured feedback rounds), Finalization & Delivery (complete brand assets with guidelines). You're involved at every stage with clearly defined approval milestones. We balance creative expertise with client input—you'll never feel left in the dark or micromanaged.

We offer both one-time projects and ongoing monthly retainers based on your needs. One-time projects include logo design, website development, brand identity packages, and campaign launches. Monthly retainers cover social media management, performance marketing, SEO services, content creation, and continuous optimization. Most clients start with a specific project and transition to monthly retainers as they see results and want sustained growth support.

Our pricing varies based on service scope and business needs. For reference: logo design starts at $3,000, complete brand identity packages from $8,000, rebranding projects from $15,000, monthly social media management from $3,500, performance marketing retainers from $2,500/month (plus 15-20% of ad spend), custom website development from $10,000, and SEO services from $2,000/month. We provide transparent quotes with no hidden fees during our free strategy consultation.

No, we operate on month-to-month agreements for ongoing services because we believe agencies should prove their value continuously—not trap clients in restrictive contracts. One-time projects have project-based agreements with clear deliverables and timelines. You're free to pause or end services with 30 days notice. This approach keeps us accountable and ensures we're always delivering results worth your investment.

Our quotes include all creative services, strategy development, project management, and standard revisions. Additional costs are clearly communicated upfront and include: third-party expenses (stock photography, premium fonts, printing for physical materials), advertising spend for performance marketing campaigns (billed separately through your own accounts), rush fees for expedited timelines, and additional revision rounds beyond the agreed scope. We maintain complete transparency—no surprise invoices.

Yes, we offer flexible payment structures based on project size. Standard payment terms include 50% deposit to begin work and 50% upon final delivery for projects under $20K. For larger projects, we structure milestone-based payments (e.g., 30% deposit, 40% at mid-project, 30% at completion). Monthly retainers are billed at the beginning of each month. We accept credit cards, ACH transfers, and wire payments. Custom payment arrangements available for enterprise clients.

Success metrics depend on your specific goals. For performance marketing, we track ROAS (return on ad spend), CAC (customer acquisition cost), conversion rates, revenue generated, and customer lifetime value. For branding projects, we measure brand awareness lift, website traffic increases, engagement metrics, and sales impact post-launch. For SEO, we monitor keyword rankings, organic traffic growth, and lead generation. We provide transparent reporting dashboards with real-time data access and monthly performance reviews.

We've delivered measurable results including 400% average ROAS improvements for performance campaigns, 2.3M+ qualified leads generated for clients, 180+ brands successfully launched or rebranded, 5X revenue growth for e-commerce clients within 6 months, 70% reduction in customer acquisition costs through brand optimization, and consistent first-page Google rankings for competitive keywords. We provide detailed case studies during consultations showing specific results relevant to your industry and goals.

Timeline varies by service. Performance marketing typically shows initial data within 7-14 days with optimization driving significant improvements within 60-90 days. SEO results become visible in 3-6 months as rankings improve and organic traffic builds. Brand launches create immediate market impact with long-term equity building over 6-12 months. Social media growth is progressive, showing engagement increases within 30-60 days and meaningful community growth in 3-6 months. We set realistic expectations during onboarding based on your specific strategies.

You'll have a dedicated account team including a Strategic Lead (your main point of contact overseeing strategy and results), Creative Director (leading brand and design work), Performance Manager (handling paid campaigns and optimization), and specialized team members (designers, copywriters, developers, media buyers) as needed. You'll communicate primarily with your Strategic Lead who coordinates the entire team. For enterprise accounts, you'll have direct access to senior leadership for strategic guidance.

Communication cadence depends on your service tier. Standard includes weekly email updates on campaign performance, bi-weekly strategy calls to review progress and optimizations, monthly comprehensive reports with KPI analysis and recommendations, and 24/7 access to real-time performance dashboards. Plus includes daily Slack communication for active campaigns, weekly video strategy sessions, and priority response times under 4 hours. Enterprise includes custom reporting schedules, quarterly business reviews, and dedicated support channels.

To begin effectively, we need brand background information (your company history, mission, values, target audience), competitive landscape insights (main competitors and market positioning), access to existing assets (current logo, website, brand materials if applicable), clear business goals and success metrics, decision-maker availability for kickoff meetings and approvals, and relevant login credentials for platforms we'll manage. We provide a comprehensive onboarding questionnaire and schedule a detailed discovery call to gather everything needed.

Answer Engine Optimization (AEO) is the practice of optimizing your content to appear in AI-generated answers from ChatGPT, Google AI Overviews, Perplexity, and voice assistants like Alexa and Siri. As search behavior shifts toward conversational AI queries, AEO ensures your brand gets cited when potential customers ask AI tools for recommendations. While traditional SEO focuses on ranking in search results, AEO focuses on being the answer AI provides. We implement AEO through structured data, conversational content, authority building, and semantic optimization—positioning you ahead of competitors in this emerging channel.

We maintain an in-house production team including photographers, videographers, video editors, motion graphics designers, and animators. This ensures quality control, faster turnaround times, and seamless brand consistency. For specialized needs like large-scale film production or location shoots in international markets, we partner with vetted production houses while maintaining creative direction. All core branding, design, strategy, and performance marketing work is handled exclusively by our internal team—never outsourced to freelancers.

Absolutely. We excel at collaborating with internal marketing teams, acting as an extension of your department rather than a replacement. We integrate seamlessly with your existing tools (HubSpot, Salesforce, Google Analytics, Shopify, WordPress, marketing automation platforms) and can work within your established workflows and approval processes. Many clients use us to fill expertise gaps—handling performance marketing while their team manages content, or vice versa. We provide training and documentation so your team can maintain work we deliver.

Our team actively participates in continuous education through platform certifications (Google Ads, Meta Blueprint, HubSpot), attendance at industry conferences and workshops, direct partnerships with technology providers for early access to features, dedicated R&D time for testing emerging platforms and strategies, and most importantly—we test new tactics with our own marketing before recommending them to clients. We're also Google Premier Partners and hold certifications across major platforms, ensuring we're always ahead of algorithm changes and industry shifts.

Client satisfaction is our priority. For creative projects, we include structured revision rounds (typically 2-3 rounds depending on project scope) to refine work until you're happy. If fundamental creative direction isn't working, we'll pivot to alternative concepts at no additional cost within the project scope. For ongoing services with unsatisfactory performance, we conduct immediate strategy audits, implement corrective actions within 14 days, and if issues persist, you can cancel with 30 days notice with no penalties. We also offer a 30-day satisfaction guarantee for new clients on monthly retainers.

Yes, many of our best client relationships started after frustrating experiences with other agencies. Common issues we fix include lack of transparency (we provide real-time dashboard access and detailed reporting), poor communication (dedicated account managers with defined response times), overpromising and underdelivering (we set realistic expectations and consistently exceed them), and hidden fees (complete cost transparency upfront). During onboarding, we address your previous concerns directly and implement safeguards to ensure those issues don't repeat. Our month-to-month model means you're never trapped if we don't deliver.

Yes, we offer complimentary 30-minute strategy consultations for prospective clients where we review your current marketing situation, identify opportunities, discuss your goals, and outline how we can help—with no obligation or sales pressure. For qualified opportunities, we also provide free brand audits or performance marketing audits (analyzing your current website, branding, or ad accounts) to demonstrate the specific value we'd bring. These audits include actionable insights you can implement immediately, even if you don't hire us.

still have any questions? contact us now

    Jaipur, Rajasthan
    Second Floor, C-61, Jan Path, Vidhayak Nagar, Lalkothi, Jaipur, Rajasthan
    +91-9785512895
    bd@pixelomedia.com
    Curabitur sagittis lectus quis purus interua vulputate justo hererit asellus ullcorper sem vel tellus ultrices ac suscipit orci
    Jaipur, Rajasthan
    Second Floor, C-61, Jan Path, Vidhayak Nagar, Lalkothi, Jaipur, Rajasthan
    +91 0123456789
    supports@pixelomedia.com
    Jaipur, Rajasthan
    Second Floor, C-61, Jan Path, Vidhayak Nagar, Lalkothi, Jaipur, Rajasthan
    +91-9785512895
    bd@pixelomedia.com
    Curabitur sagittis lectus quis purus interua vulputate justo hererit asellus ullcorper sem vel tellus ultrices ac suscipit orci
    Jaipur, Rajasthan
    Second Floor, C-61, Jan Path, Vidhayak Nagar, Lalkothi, Jaipur, Rajasthan
    +91 0123456789
    supports@pixelomedia.com